Learning Needs

Learning Everest regularly publishes articles on Learning needs which are information rich and provides the readers opportunity to ask questions. If you want us to assist your organization to identify the learning needs of your employees and to help create a learning glidepath for your organization, please feel to schedule a meeting to discuss your learning requirements.

The Application of Mobile Learning in 4 Major Industries

2025-01-09T17:50:24+05:30Categories: Compliance Trainings, eLearning, Learning Needs, Microlearning, Mobile Learning|

The adoption and application of mobile learning has been slow and steady across industries. Mobile learning as a training solution has gradually taken shape over a decade and a half. But with research and innovation, along with the rise of remote work and the gig economy, mobile learning has now become incredibly popular. Today, mobile learning has evolved to bring quick, actionable knowledge and skills to learners’ fingertips, making it a favorite among users. This article will look at the application of mobile learning in 4 major industries to see how each of them leverages the medium.

How Can I Improve Employee Retention with Higher Employee Engagement?

2024-05-31T11:04:52+05:30Categories: Compliance Trainings, eLearning, Learning Needs, Microlearning, Onboarding Training|

Enhancing employee retention and engagement are vital elements for achieving success in any business. Engaged employees prove to be more productive, innovative, and loyal, ultimately resulting in favorable outcomes for the company.

6 Guidelines to Keep Remote Employees Engaged

2025-01-28T13:41:13+05:30Categories: Compliance Trainings, eLearning, Learning Needs, Microlearning, Product and Service Training|

There are numerous ways to keep remote employees engaged. In this article, we will cover some ways to maintain your organizational culture and keep remote employees engaged.

12 Best Skills That are Necessary for Customer Service Training

2025-01-08T18:03:54+05:30Categories: Compliance Trainings, eLearning, Learning Needs, Microlearning, Product and Service Training|

Customer service training is the training and upskilling of the customer service team to improve the support they can provide and thereby increase overall customer satisfaction. It is an ongoing process of growth throughout an agent’s time working in customer service. Training the customer service team allows them to communicate with customers more effectively, handle escalating problems, and successfully solve them. In this blog, we will discuss a few necessary skills needed to improve customer service in your organization.

7 Reasons Why Leadership Skills Are Essential in Corporate

2025-01-07T18:30:40+05:30Categories: eLearning, Learning Needs, Microlearning, Mobile Learning|

It does not matter if you are running non-profit organizations (NGOs), a branch of government, or a for-profit enterprise: one will always need a vision for your team's future. You will also need leaders to execute your organizational goal successfully. From motivating others to cooperate in completing tasks to determining what tasks are important in the first place, leadership is essential to the business. In this blog, we will look at the importance of having leadership skills in business and how leadership in business administration can be a valuable skill at all levels of an organization.

11 Strategies to Retain New Employees for a Long Time with Effective Onboarding

2025-01-08T09:49:35+05:30Categories: Compliance Trainings, eLearning, Learning Needs, Onboarding Training, Process Training|

Need to retain new employees effectively? Organizations with a standardized onboarding program experience 62% greater new employee productivity and 50% greater new employee retention. If you want to retain employees, ensure that a new employee’s organizational, technical, and social needs are met. Here are a few areas where deliberate effort can help increase employees’ job satisfaction and improve your capability to hold onto valued employees during onboarding

4 tips for effective microlearning gamification

2025-01-09T13:50:01+05:30Categories: eLearning, Gamification of Learning, Learning Needs, Mobile Learning|

Microlearning gamification is an e-learning strategy that combines two of the most engaging learning techniques that exist today. The purpose of this approach is to increase learners’ intrinsic motivation for topics that might potentially lie outside their interest areas. In a gamified microlearning course, game elements such as missions, challenges, and rewards are added to the learning process and delivered in bite-sized chunks. The combination of short, focused, and engaging learning in turn improves learner retention and propels personal and organizational growth. Continue reading to find out 4 tips for building effective microlearning gamification modules. 

Corporate Microlearning: 3 Advantages and Disadvantages

2025-01-09T14:37:13+05:30Categories: eLearning, Learning Needs, Microlearning|

Corporate microlearning is one of the main training tools organizations use today. It refers to highly targeted, bite-sized learning delivered in short bursts. This learning format owes its popularity to the high learner engagement and knowledge retention it produces while also being cost and time efficient. But can corporate microlearning alone create a skilled workforce? As it stands, microlearning has its strengths and weaknesses. It is well-suited to some training needs and a poor fit for others. Let us look at some of the advantages and disadvantages of this approach so that you can make informed decisions about when and when not to use microlearning.

4 Customer Service Soft Skills to Improve Customer Experience 

2025-01-03T16:49:31+05:30Categories: eLearning, Learning Needs|

Customer service soft skills are an important determinant of customer experience – the thing that ensures customers return to a brand. Thus, for 95% of leaders, good customer experience is a strategic priority and 75% see it as a competitive advantage (Source: Forrester). On the customers’ end, positive customer experiences influence their loyalty to brands (Forbes) and their likelihood to recommend them to someone else (Source: Tempkin Group). Therefore, excellent customer experiences should be a top-most priority for businesses looking to carve a name for themselves amidst the competition. Customer service representatives are often at the frontlines of creating these experiences and need a balanced mix of hard and soft skills to achieve this. 

An Essential Guide to Building Soft Skills eLearning Module

2024-07-20T16:31:10+05:30Categories: eLearning, Learning Culture, Learning Needs|

A well-equipped library of soft skills training modules can greatly boost employees’ job performance. With soft skills being one of the strongest predictors of job success, businesses can’t ever go wrong with investing in soft skills training. However, due to their wide applicability and context-dependent variations, traditional e-learning approaches don’t do soft skills justice. Thus, soft skills training requires extra care in how it is structured and enables learning. This article will give you a quick guide on building Soft Skills eLearning Module for your workforce.