What is LMS Management?
LMS management includes a diverse array of services that an experienced vendor in the eLearning space can provide. LMS is short for Learning Management Systems. They are specialized software for hosting, scheduling, and assessing the outcomes of eLearning courses. Â
An LMS is crucial for conducting structured and efficient eLearning. It improves the learning experience, automates scheduling and credentialing, and provides invaluable learning analytics. Â
However, LMS can be a mystery to figure out. And without specialized IT personnel to back you up, you might miss out on getting the full use out of it. In fact, for many businesses, just purchasing an LMS itself can be daunting.Â
Here’s where LMS management comes in. An LMS management service provider can assist you from start to finish. From picking the right LMS for your business needs to setting it up according to your branding guidelines and automating functions, they support businesses throughout the process. However, the service doesn’t just end there. For businesses willing to fully outsource LMS management, vendors can fully handle all your LMS functions under a long-term contract. Â
Key Considerations for Engaging an LMS Management Service Provider
Learning Everest’s Approach to LMS Management
Why Choose Us?
Industry Experts
Industry Experts
We have seasoned experts on our team who have years of L&D and technical experience. They specialize in the deployment and management of a variety of LMS and can efficiently manage them for the long term.Â
Consistent Communication
Consistent Communication
We keep all communication regarding LMS management open and transparent, reporting to clients consistently. We are also quick to act on feedback and keep clients in the loop during all major updates.Â
Solutions for Every Need
Solutions for Every Need
We offer highly tailored guidance that takes clients’ budgets and functional requirements into account. We customize our solutions for each client. Â
Benefits of LMS Management
Client Success
The client is a North American family-style pizza chain known for its extra-large 20-inch pizzas. The chain also serves non-alcoholic and alcoholic beverages, popular sides like garlic bread and wings, desserts, salads, etc. Customers can dine in at the restaurant or order in through food delivery services.
The chain has been around since the 1970s and is based in 250+ locations across the US. Their total system sales (TSS) reached a whipping US$254 million in 2022. In 2022 alone, they opened 30 new locations and expressed further plans to expand their presence in local restaurant communities. Given the time they have spent in this industry as well as their expansive reach, the franchise has made its way into the top 10 of notable restaurant chain rankings.
Apart from its extra-large pizzas, the brand is known for its generous toppings that offer a delectable blend of textures and freshly made dough.
We worked with the client to build bite-sized microlearning modules for their restaurant staff. Over the course of the partnership, we built 20+ microlearning courses of 10 minutes or less that could be consumed within the flow of work.
The client chose Learning Everest because they were looking for high-quality services at a competitive price with a quick turnaround time. Additionally, our experience with other clients from the food and beverage industry and microlearning design and development made us an even more apt choice.
Being in the food and beverage industry, food quality, hygiene, and the quality of delivery and customer services were of utmost importance to attract and retain customers and stay out of regulatory trouble.
Thus, each process essential to the functioning of an outlet needed to be performed appropriately. Errors on the part of one unit could easily lead to a domino effect and impact the quality of products and services their consumers received.
However, food service outlets are usually fast-paced environments where the entire crew needs to work in collaboration round the clock. Thus, the client wished for a quick and flexible training solution and opted for microlearning.
First, all the processes involved in receiving, preparing, serving/delivering orders, and ensuring food safety and hygiene were delineated and broken down into clear steps.
Each process was turned into a short and engaging microlearning module that learners would be able to quickly learn from and retain the information.
The maximum duration of these courses was 10 minutes to ensure learning in the flow of work instead of learning that disrupts the flow of work. Each course also had a responsive design, which meant that learners could attend them on their phones, as well.
The content was simple but multimodal and interactive learning strategies were vital to ensure learner engagement and a positive learning experience. We used a mixture of pictures, videos, dynamic text, tabs, checklists, and click-and-reveal interactions to facilitate this.
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