This case study is about global leader in the manufacture of automobiles, automobile parts, and e-mobility solutions and how they adapted their existing “new product introduction” training into a custom eLearning course.
About the Client
The client is a global leader in the manufacture of automobiles, automobile parts, and e-mobility solutions. They are ranked among the Fortune 500 companies and have been in the industry for over 7 decades. Their offerings range from cars to heavy-duty vehicles such as trucks and defense automobiles. They also manufacture public transport vehicles – mainly trains and buses – in various countries.
They have over 50,000 employees worldwide and more than 25 facilities across Asia, Europe, and North America. With their experience and expertise in the industry, their portfolio also boasts of joint ventures with other automobile giants and a long list of notable subsidiaries. In 2022, the client generated an estimated revenue of US$38 billion.
Our client’s business philosophy relies on simplicity and modularity. Their general mission is to improve customers’ quality of life and experience with automobiles at a low total ownership cost.
The Relationship
The client first approached Learning Everest because of our high-quality work with quick turnaround times at incredibly competitive pricing.
They wanted a deliverable within a short time frame, and we were confident we could fulfill this requirement given our agile and collaborative workflow.
The Client’s Requirement
The client wanted to adapt their existing “new product introduction” training into a custom eLearning course. This particular training was a need-based program that was periodically offered to employees upon demand. The target learners belonged to the managerial cadre.
The primary pain point for the client was a low attendance rate due to busy schedules. Hence, many learners would not be able to make it to sessions on the days they were scheduled on. Additionally, the client also wished to reach a broader audience within their organization.
They gauged that eLearning would be the most efficient solution to the problem and enlisted our services.
The course was to be created on Articulate Storyline 360 with interactive elements and a voiceover for all content.
The Solution
The client SME provided the base content along with their intended voiceover script for the program.
The final product was a multi-hour learning course that followed a structured learning format with a pre-defined learning path.
Tabs, sliders, drop-down functionalities, tables, etc. were used to present content to learners in a digestible and interactive format.
The final product was a multi-hour learning course that followed a structured learning format with a pre-defined learning path.
Tabs, sliders, drop-down functionalities, tables, etc. were used to present content to learners in a digestible and interactive format.
Additionally, content-heavy screens such as process flow charts and time sheets that the client wanted to retain were given appropriate treatment to ensure that the learner experience wasn’t impacted due to content overload.
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