This case study is about digital training provider specifically dealing in human capital development in the Islamic finance sector and how they are skilling professionals through Interactive and Engaging eLearning Courses on Islamic Finance.
Table of Contents
About the Client
The client is a digital training provider specifically dealing in human capital development in the Islamic finance sector. They offer training solutions such as eLearning and video-based courses to Islamic financial institutions and professionals. They also provide expert mentorship and coaching to clients looking to develop organizational standards that comply with Islamic finance laws.
Islamic finance is distinct from the financial customs and practices typically followed globally. It’s governed by the Shari’ah law, which prescribes its own principles and rules for people of the Islamic faith to abide by. Islamic financial law has provisions for banking, leasing, investment, securities, equities, microfinance, insurance, etc. For instance, in Islamic finance, loans with interest are prohibited, as interest is seen as a mechanism that only benefits the lender.
As Islamic finance’s adoption and demand have increased over the years, the need for skilled professionals in the field has also risen. Our client’s core business mission is bridging this gap through high-quality training offerings and mentoring from experienced Islamic Banking professionals.
One of the main ways the client achieves this is through its courses on AAOIFI (Accounting and Auditing Organization for Islamic Financial Institutions) standards and protocol. These courses give learners the relevant knowledge they need to comply with AAOIFI prescriptions, which are a formal authority on Islamic finance.
They also offer courses on finance-related governance, codes of ethics, and the convergence of common financial processes with the Shari’ah law.
As of 2023, the client has a comprehensive course catalog of 50+ courses to choose from and is a training partner for 8+ leading international Finance organizations.
The Relationship
The client picked Learning Everest as they were looking for an eLearning partner with experience in working on affordable and interactive multi-module courses within short timelines. Additionally, the client had specific requirements regarding the elements used in the courses so that the design would abide by their cultural and religious values.
The Client’s Requirement
The client required Learning Everest’s services to convert the training material they had curated into consumable eLearning courses. These courses were to have level 3 interactivities, making them dynamic, engaging, relatable, and easy to connect with for the learners. They also wanted the courses to incorporate scenario-based learning to give learners a more active learning experience, prompting them to be more involved in the learning process. Lastly, the client also wanted the course to reinforce and test important learning outcomes for maximum retention.
The Solution
Learning Everest developed a scenario-based course for the client with fictional facilitators and a structured learning pathway.
These facilitators first oriented the learners and then imparted the learning content to them in dialogue form. These dialogues were either among the facilitators or with the learner. The dialogue was presented as on-screen text along with a corresponding voiceover to make the learning multi-modal.
Additionally, each screen had a transcript for learners who wished to access it.
Apart from the training content, the facilitators also presented branched scenarios to learners where they had to make choices to proceed. These scenarios reinforced concepts and theories so learners understood their meanings and applications thoroughly.
Other strategies for revision and reinforcement were knowledge checks and scored quizzes at certain intervals so learners could practice what they learned.
The final product was a battery of level 3 eLearning courses that averaged at 1.5 hours per module. The client was satisfied with the solution provided and has added them to the trainings they offer to their clients.
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