Product and Service Training

Learning Everest regularly publishes articles on the tools, techniques, tips and tricks of creating engaging and immersive Product and Process Trainings which are information rich and provides the readers opportunity to ask questions. If you want us to assist your organization to create engaging and immersive Product and Process Training courses, please feel to schedule a meeting to discuss your learning requirements.

How can you integrate scenario-based learning into your customer service training modules?

2024-04-29T12:01:07+05:30Categories: eLearning, Learning Needs, Microlearning, Product and Service Training, Sales and marketing training, Scenario Based Learning|

If you are thinking about adding scenario-based learning to your customer service training sessions but need help with how to do this, this blog is for you. In this blog, we will take over a simple model to guide your planning of a scenario for your training course. But what is this scenario-based training? And how can you use this for customer service training programs? Let us discuss this first!

6 Guidelines to Keep Remote Employees Engaged

2024-04-24T17:00:19+05:30Categories: Compliance Trainings, eLearning, Learning Needs, Microlearning, Product and Service Training|

There are numerous ways to keep remote employees engaged. In this article, we will cover some ways to maintain your organizational culture and keep remote employees engaged.

12 Best Skills That are Necessary for Customer Service Training

2024-03-01T16:56:53+05:30Categories: Compliance Trainings, eLearning, Learning Needs, Microlearning, Product and Service Training|

Customer service training is the training and upskilling of the customer service team to improve the support they can provide and thereby increase overall customer satisfaction. It is an ongoing process of growth throughout an agent’s time working in customer service. Training the customer service team allows them to communicate with customers more effectively, handle escalating problems, and successfully solve them. In this blog, we will discuss a few necessary skills needed to improve customer service in your organization.

15 Creative Ways to Improve Customer Service Training Programs

2024-03-01T16:58:32+05:30Categories: Compliance Trainings, eLearning, Microlearning, Product and Service Training|

Do you want to improve the customer service training program in your organization? Here are strategies on how to improve the customer service training program in your organization:

12 ways to make product/service training more fun and interesting

2024-03-01T15:25:29+05:30Categories: Learning Needs, Product and Service Training|

We have found out that product/service training is a must-have for companies that are striving for growth and success. Let us now explore how it can be conducted differently to make it more interesting and engaging. 

7 Critical Challenges of Online Product and Service Training

2024-03-01T15:15:56+05:30Categories: eLearning, Product and Service Training|

Curious to know about the 7 major challenges of online product and service training. Online training provides a solution for effective remote training. But the challenges of online training can sometimes create barriers to implementing it properly. But when you understand the issues, you can address them. 

9 Strategies to Increase Employee Engagement in Online Product and Service Training

2024-03-01T15:15:15+05:30Categories: eLearning, Product and Service Training|

Have you ever wanted to provide comprehensive online product and service training to your remote sales team so that you can increase overall customer satisfaction? If it is, yes, keep reading! This blog will discuss a few strategies to increase employee engagement in online product and service training. 

6 Industries That Need Product and Service Training

2024-05-18T11:31:55+05:30Categories: Learning Needs, Product and Service Training|

For various reasons, product and service training is an important part of corporate industries. As industries become more mechanized, the demand for trained product and service employees is increasing in areas such as manufacturing, production, distribution, and sales, creating a surplus of opportunity. The product and service training offers several rewarding careers to individuals passionate about delivering important services to their community. This article will define and explain the importance of product training and service training to specific industries.Â