The onboarding stage is a crucial time for both new recruits and the businesses hiring them. While employees are figuring out the company’s culture and other office-related norms, their main responsibility is to get a hang of their daily duties. One way to make this transition smoother is to build a seamless process training experience for your new employees. In this article, you will find 3 tips to upgrade your process training programs to offer a better onboarding experience to newly hired staff.
Here are 3 tips for a Seamless Process Training Experience for New Recruits
Tip 1: Pick the Right Training Tools and Delivery Formats
How information is presented to learners is just as important as the information itself. Different training tools and techniques work best for different scenarios. Thus, to create a seamless process training experience, you need to consider whether your training format fits with training content and goals.
One of the best options businesses have at their disposal is e-learning. E-learning provides a wide range of options, be it in terms of training tools or formats. Furthermore, it ensures learner engagement by incorporating interactive elements into the learning process.
E-learning training tools you can use in your process training programs for effective learning are:
- Clickable tabs
- Click and reveal interactions
- Hotspots
- Timelines
- Videos
- Audio voiceovers and captions
- Gamified exercises
- Simulations and AR/VR modules
- Workbooks and worksheets
- Interactive revision activities such as drag and drop, match the following, fill in the blanks, etc.
Similarly, there are many delivery formats to choose from:
- Asynchronous Courses – asynchronous programs allow learners to learn at their convenience within a specified timeframe (for e.g., a week.) They get training resources from facilitators, usually via an LMS, which they can access at any time. Asynchronous learning’s main selling point is its flexibility. Asynchronous training modules can contribute to a seamless process training experience by allowing new recruits the freedom to access training resources as and when they want. eLearning works pretty well for such scenarios. Asynchronous eLearning courses also come in handy if the learners need to revisit new topics in order to gain a better understanding of job-specific knowledge and skills.
- Synchronous Courses – synchronous learning is a form of training that is delivered in real-time to learners. Each session is scheduled beforehand and learners’ presence during that time is mandatory. Synchronous training is also partially or fully led by an instructor and might require video conferencing software. The trainer-trainee interaction synchronous learning offers can be very beneficial to new recruits. Being able to interact with an experienced professional allows for effective classroom discussions, doubt-solving sessions, and enriched learning.
Both synchronous and asynchronous training programs will especially come in handy if you are onboarding remotely.
Apart from these two formats, companies can also opt for hybrid or blended approaches.
- In a hybrid approach, you can onboard remote and non-remote employees at the same time. In other words, some learners will participate in person while others will participate remotely. Hybrid learning can also contribute to a seamless process training experience by enabling all employees to receive the same quality of instruction.
- In a blended approach, on the other hand, e-learning tools are combined with traditional learning tools for an enhanced learning experience. It picks and chooses the best of both worlds based on the training needs at hand.
Tip 2: Set Clear Training Objectives
Training objectives serve many important functions. They streamline what each training module or program should cover, define the complexity of skills to be gained, and outline how a course can be expected to progress. By specifying these details, training objectives help learners form a sense of what to expect from a training program. For this reason, writing clear learning objectives is one of the cornerstones of training and teaching.
Well-written training objectives can be used to create seamless process training experiences for new employees in the following ways:
- By delineating the skill set or knowledge area, they will be working towards for the job
- Specifying the must-knows and good-to-knows so learners can focus on the most essential aspects of training to become productive and efficient members of the business
- Providing a framework to trainers to base evaluations and assessments on
- Act as a checklist for learners and facilitators to track progress
Tip 3: Support New Recruits Throughout the Onboarding Period
Even if training delivery, resources, and objectives are well-constructed, they cannot create a seamless process training experience on their own. New recruits need extra support from trainers, supervisors, managers, and mentors during the onboarding period.
A structured onboarding program is a step in the right direction, but combining it with more tangible support and interaction will serve your business well in the long haul.
Some ways to provide meaningful support to new employees for a seamless process training experience are:
- Hold regular feedback sessions and performance reviews, especially in the first months
- Build an onboarding checklist to ensure all bases have been covered
- Set up a help desk for new recruits’ queries. This could be physical or virtual
- Assign mentors to new employees who can show them the roles
- Collect feedback from new hires regarding the onboarding process and continually improve it based on employee suggestions.
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3 Tips for a Seamless Process Training Experience for New Recruits
Conclusion
A seamless process training experience for new recruits can help them become effective members of your company faster and retain them for the long run. By combining carefully picked delivery methods and tools, clear learning objectives, and ample support from existing members and management, firms can be sure to assimilate new employees into their workforce with ease.
Frequently Asked Questions (FAQs)
What is process training?
Process training teaches employees how to carry out business tasks and functions that fall under their job profiles and specialty areas.
How to create a seamless process training experience for new recruits?
You can create a seamless process training experience for new recruits by:
- Picking the right training tools and delivery formats
- Setting clear training objectives
- Supporting new hires throughout the onboarding process
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